How to sell your car parts stock online in the UAE

Selling your stock through Easy Auto means sending us a file of the parts you hold and letting us do the selling. Your list becomes part of the stock we sell from. When a customer asks for a part, our team and our WhatsApp desk search every list we hold by part number and by the genuine numbers your list cross-references, so a customer who asks for a Toyota number can be offered your aftermarket part for it when your list says it fits.

The customer never sees your price list. They see Easy Auto's price, which our pricing rules set from yours, and they pay Easy Auto. Your price is what we pay you when we order the part. The customer's questions, the payment and the follow-up stay with us, so you deal with one buyer instead of many strangers.

None of this needs software on your side. You keep the spreadsheet or system export you already have; the first time, a person maps your columns to ours, and the same mapping reads every file you send after that.

It is not a marketplace where you open a shop front and wait. You do not write listings, take photographs, answer customers or chase payments. You keep doing what a parts supplier already does well, holding stock and handing over the right part, and the selling happens around it.

First, you send the list, through the upload form on this site or by email to hello@easyauto.ae. The form asks for a business name, a WhatsApp number or an email (one is enough), the file or a link to it, and an optional note. If you choose a CSV, the form reads it in your browser and shows roughly how many lines it found and the column names in your header row, before you press Send.

Second, a person checks the file and contacts you. Nothing goes live until that conversation has happened. Third, the same person maps your columns to ours: which of yours is the part number, which the brand, which the quantity and which the price, and whether your quantity counts pieces, sets or simply In and Out. The mapping is saved, so every later file with the same layout loads the same way.

Fourth, the terms for your first order are agreed and recorded: how orders reach you, collection or delivery, any minimum order, the price basis, invoicing, payment and returns. Fifth, the file loads. Brand spellings are cleaned to our brand names, each warehouse or stock code becomes a location with its own readiness time, and any line that cannot be sold safely is set aside rather than loaded wrongly.

Sixth, customers ask, and every request is searched against your lines along with every other list we hold. Seventh, when a customer orders a part from your list and pays Easy Auto, we order it from you, naming the part number, the brand, the quantity, your price and the location. Eighth, you confirm and the part is collected or delivered as agreed. From then on you send a fresh file whenever your stock changes, and the sixth to eighth steps repeat for every sale.

Selling through Easy Auto splits the work along a simple line: we find and serve the customer, you hold the stock. Anything marked as agreed per supplier is settled with you before your first order, because suppliers in the UAE work in very different ways: some deliver with their own drivers, some only sell from the counter, some invoice per order and some send a statement.

This page is the overview. Each part of the process has a page of its own in the supplier section, written for one question, and the links to every one of them are at the foot of this page. You do not need to read them before sending a list: the person who checks your file will go through anything that matters for your stock. They are there for when you want the detail first.

Any UAE business that holds new car parts and can confirm an order quickly. The suppliers we work with today range from trade counters in the industrial areas to importers with tens of thousands of lines. Each kind of business gains something different from a list, and each has a catch worth knowing before you start.

The one business it does not suit is a seller of used parts. Stock lists are for new parts, and a line marked used, or otherwise not new, is set aside when the file loads. A mixed list is still welcome: the new lines load and the rest are set aside.

Size changes how a file is sent and what matters most in it, not whether it is worth sending. The 7 stock files we load today run from 171 lines to 29,672, and the table counts how many fall in each band. A short list loads the same way a large one does, through the same mapping.

On a short list every line is visible to a person, so a wrong part number is the main risk. On a large one, the risk is the layout: a book exported from a stock system loads cleanly every time until someone renames or removes a column the mapping relies on. Then the load stops until the mapping is redone, and your last good file stays live in the meantime. A column added on the end loads as before.

Send what you already have. The four things a line needs to load as priced stock are the part number, the brand, the quantity and the price. A genuine (OE) number, a description, a warehouse or stock code, a discount, a currency and a condition all help when you have them; the stock list format page goes through each.

Prices can be in UAE dirhams, US dollars or euros, and the exchange rate used is recorded with each line. A discount can come from a column or as one fixed rate for the whole list. Tell us whether your prices include VAT, and give your tax registration number if you are VAT registered. If you sell some parts only in boxes or above a minimum quantity, say so: minimums are agreed as part of your terms.

The file goes to a person, not straight into the shop. They open it, check what it holds, and contact you on the WhatsApp number or email you gave. That first conversation covers what each of your columns means, how often the file changes, and the terms for your first order. Nothing goes live until it has happened.

Then comes the first load. Your column mapping is saved. Brand spellings are cleaned to our brand names once and the rule is remembered, so an abbreviation on your list is read as the same brand every time, and a spelling that says genuine keeps the genuine flag. Part numbers are compared as capital letters and digits only, so the spaces, dashes, dots and slashes in your numbers do not stop a match. Each warehouse or stock code becomes one of your locations, with its own readiness time.

A line that cannot be sold safely is set aside, not deleted, and the reasons are fixed: no part number, a part number we cannot read, no brand, no price, a warehouse code we do not know, a duplicate, or a line that is not new. Across the 17 stock file loads between 14 September 2026 and 29 October 2026, 172,634 rows were read and 60 were set aside. Once a mapping is right, very little falls out.

From then on your lines sit in the stock every request is searched against. A request that names your part number, or a genuine number your list cross-references, finds your line. Of the 91,328 lines we hold today, 66,479 (73%) carry a genuine cross-reference and 85,382 carry a price.

As often as your stock changes, which for a busy counter can mean every day. The saved mapping reads each new file the same way, so sending often takes no more work than the export itself. What happens when a file stops arriving depends on how it arrives, and the table sets out each case.

Nothing on your list is ever deleted because it went missing. A part that drops out of a new file is marked unavailable, and it returns when it reappears in a later file. Stale prices are shown as stale and are not sold online until a fresh file loads, which protects you from being ordered a part at a price you stopped honouring weeks ago.

When a customer buys a part from your list, the customer pays Easy Auto and we order the part from you. The order names the part number, the brand, the quantity, your price and the location it comes from, and it reaches you by the route agreed with you: WhatsApp, a phone call or an email. We record, for each supplier, how its orders are confirmed.

Customers see Easy Auto's price, set by our pricing rules from your price, and your price is what Easy Auto pays when it orders. Customers do not see which supplier a part comes from, and supplier price lists are never published. There is no paid placement in the shop today.

The commercial terms are agreed with each supplier before the first order and recorded on our side. This page states no fee, commission or payment period: those belong in that conversation. Ask about each item in the table, and do not hand over a part until you are content with the answers.

Customers deal only with Easy Auto. Their questions, payment, delivery updates and after-sales all come to us, and you hear only about the part. Returns follow what was agreed with you, including whether a returned part comes back to you and within what window.

Toyota and Nissan lead the requests by make: 188 and 171 of the 1,380 requests between 20 July and 1 November 2026 named them, well ahead of Hyundai, Ford and Honda. The tail is long, too: the twelfth make on the list, Suzuki, still brought 32 requests, so demand does not stop at the largest makes.

Requests came from every emirate. Dubai sent 403, Abu Dhabi 281 and Sharjah 213, and 305 gave no emirate; Al Ain is counted apart from Abu Dhabi. On the shop's WhatsApp since 7 October, the systems asked for most were electrical (42 of 304 lines), body panels (36), engine (31) and lighting (26).

The table shows the part words used most in the requests for each of the six largest makes. They are mentions, not orders: one request can use a word twice, and the make's own name is left out. The full breakdown, with the counting rules, is on the page about what UAE customers ask for.

Stock lists carry new parts in three grades: genuine, OE-brand and aftermarket. The guide to genuine, OEM and aftermarket parts in the UAE explains the difference between them, and this page does not repeat it. What matters here is how the grade on your list meets the grade a customer asks for.

Most lines left the grade open. Of the 304 lines on the shop's WhatsApp, 212 would take any grade, 37 asked for genuine only and 23 for aftermarket only. But an aftermarket line is found by a genuine number only through the cross-reference on your list, which is why the genuine-number column matters even on a list that is mostly aftermarket.

The brand column is what keeps each grade honest. When brand spellings are cleaned, a spelling that says genuine keeps the genuine flag, so genuine lines stay marked genuine whatever abbreviation your system uses.

Without a list, the only way we can offer your parts is to ask you, one part at a time. Between 7 October and 2 November 2026, 294 of the 304 part lines customers sent on WhatsApp were not on any list we held and went to our sourcing desk. The desk sent 488 messages to 52 UAE suppliers, each asking one supplier about one part: 433 on WhatsApp and 55 by phone.

219 of those messages were answered (45%). 124 answers said the part was in stock, and 11 became a priced offer to a customer. The phone count flatters the total: a phone ask is logged by our staff after the call, so every one of the 55 carries an answer. On WhatsApp alone, 164 of 433 were answered (38%).

The 10 lines that matched a list could be priced from it, with nobody waiting on a reply. Asking will not disappear, because no set of lists holds every part. But every part on your list is one we no longer have to message you about, and one whose price does not have to wait on a reply.

When a supplier did answer, the answer usually came quickly. The median wait across the 219 answered messages was 9 minutes, and 132 of them (60%) came within 15 minutes. The tail is long: 20 answers took more than a day, and an answer that arrives the next day reaches a customer who asked the day before.

The time of day changes the odds. Messages sent between 08:00 and 13:00 were answered 47% of the time, and those sent between 13:00 and 18:00 47%. From 18:00 to 23:00 the rate fell to 39%, although the evening answers that did come were the fastest, at a median of 2.7 minutes. Overnight, 9 messages went out and 1 of them got an answer.

Friday is thinner again. Of the 39 messages sent on Fridays, 14 were answered (36%), against 205 of 449 on the other six days (46%).

These are the counts for the weeks named, not a promise about how quickly any request will be answered. What they show is where a message-by-message system leaks: in the evening, overnight and on Fridays, and in every message that is never answered at all.

Customers do not keep shop hours. Of the 1,380 requests that came through the website and the first WhatsApp bot between 20 July and 1 November 2026, 950 arrived between 08:00 and 18:00 Dubai time, 305 between 18:00 and midnight, and 125 between midnight and 08:00. That is 430 requests, 31% of the total, outside 08:00 to 18:00.

Set beside the answer rates in the section above, the evening is where a list does the most useful work: requests keep arriving after 18:00, while fewer than half of the messages sent to suppliers in the evening were answered. By day of the week, Saturday brought the most requests (238) and Friday the fewest (140).

Most problems show up at one of three moments: when you choose the file, when it loads, or when an order arrives. Each has a visible sign, and almost every one is fixed in the next file you send. Nothing on your list is deleted while a problem is being fixed: lines are set aside, or marked unavailable, and come back when the cause is gone.

Selling through Easy Auto is not the right answer for every supplier, and it is better to know the drawbacks before you send a file than after. The largest is the simplest: a listed part sells only when a customer asks for it. We cannot tell you how many of your lines will be ordered, and this page makes no such promise.

The others follow from how the model works. You give up the customer relationship for the parts we sell, because the customer buys from Easy Auto. You do not set the customer's price. And a list is work that never quite ends, because a stale list stops selling online.

This section sets out what UAE law asks of a parts supplier, as we read it on 4 November 2026 on the UAE Legislation Portal and on the authorities' own pages; where the portal's English translation and the Arabic text differ, the Arabic prevails. Some of the rules apply when you sell to the public, or online on your own account. Others are written for anyone who imports, stores, distributes, offers or sells a part.

If you sell online on your own account, through your own website, an app, an online marketplace or social media, you are a digital trader under the e-commerce law, Federal Decree-Law No. 14 of 2023 on Modern Technology-Based Trade, in force since 16 September 2023. A digital trader must hold the approvals, permits and licences the competent authority requires, must not mislead or describe a product untruly, and must give the buyer a detailed electronic invoice for every purchase. Your customer may return or replace goods that arrive defective, incomplete, damaged or different from your description. Fines under the law have applied since 13 December 2025 under Cabinet Resolution No. 200 of 2025, and most first offences start with a written warning and up to 15 days to put things right.

When you sell to the public, the consumer protection law applies to you as a provider. Federal Law No. 15 of 2020, with its Executive Regulations in Cabinet Resolution No. 66 of 2023, treats distributors, traders, importers and sellers alike as providers, and its consumer can be a company as well as a person, so a garage buying a part from you is protected too. You must give a detailed invoice in Arabic showing your trade name, address, the goods, the price and the quantity. If a fault is found, you must repair, replace or take back the goods and refund the price, free of charge. A notice saying goods are neither returned nor exchanged is banned except in three listed cases, and any term that would release you from your duties under the law is void.

The counterfeit rules reach every list. Federal Decree-Law No. 42 of 2023 on Anti-Commercial Fraud, in force since 29 November 2023 and applying in free zones too, prohibits importing, storing, displaying, selling or holding counterfeit goods for sale. A seller is not excused because the buyer knew the goods were counterfeit, and the penalty is up to two years in prison and/or a fine of AED 5,000 to AED 1,000,000. Under the trademark law, Federal Decree-Law No. 36 of 2021, knowingly selling or holding for sale goods with a counterfeit or imitated trademark carries up to one year in prison and/or a fine of AED 50,000 to AED 200,000. That is one more reason the brand column matters: the brand on each line should be the brand on the part.

Conformity has its own scheme. Cabinet Resolution No. 12 of 2018, the UAE Scheme for Automotive Spare Parts, in force since 1 May 2018, counts importers, agents, storage companies and main or sub-distributors as suppliers. A supplier must obtain a conformity certificate before offering any part type on the resolution's schedule, and offering includes selling, storing, marketing and promoting. The schedule has 15 numbered entries, among them braking systems and brake pads, engine radiators, rear-view mirrors, lead-acid starter batteries, and oil and air filters; brake, radiator, filter, battery and mirror are all among the words customers use most in their requests to us. A listed part may not be imported or put on the market unless it is registered under ECAS with a conformity certificate, and the Ministry of Industry and Advanced Technology now issues those certificates.

On tax, the standard VAT rate is 5%. A business must register when its taxable supplies and imports pass AED 375,000 over the previous 12 months, or are expected to within the next 30 days, and may register voluntarily above AED 187,500. Once registered, you must issue a tax invoice for every taxable sale and deliver it; the Federal Tax Authority says offering one only on request does not meet the rule. National e-invoicing becomes compulsory by 1 July 2027 for businesses with revenue under AED 50 million, which must appoint an accredited service provider by 31 March 2027. Sales to private individuals are outside it until the Minister decides otherwise, sales to businesses are in scope, and a PDF or an emailed invoice is not an e-invoice under the UAE system.

Finally, check your trade licence. In Sharjah, the economic development department lists trading in new car parts as Cars New Spare Parts Trading, code 4530001, with no external approvals. Dubai's business set-up platform, Invest in Dubai, lists the matching Dubai activity as Auto Spare Parts & Components Trading, also code 4530001, regulated by the Department of Economy and Tourism. The federal government portal's summary says selling online on the mainland needs a commercial licence that includes an eCommerce activity; how that applies to your own business is a question for your licensing authority.

This section is a summary of the law for orientation, not legal advice: check it against Federal Decree-Law No. 14 of 2023, Federal Law No. 15 of 2020, Federal Decree-Law No. 42 of 2023, Federal Decree-Law No. 36 of 2021, Cabinet Resolution No. 12 of 2018, Federal Decree-Law No. 8 of 2017 and the Federal Tax Authority's own pages.